FAQs
Q: Where is my second glass that I ordered?
A: The first glass is pre-installed on the easy-app-tool, and the second one is inside the packaging. If you cannot locate the second glass, please reach out to our support team via our website's live chat, and we will promptly assist you.
Q: How can I get rid of bubbles?
A: To get rid of bubbles, please refer to Video 3 (scroll down the page). It provides a solution and helpful tips. If the problem persists or you need further assistance, you can chat with our support team on our website, and we will work with you to find a resolution.
Q: OMG, I have dust under my glass?
A: No need to worry! We have a helpful Video 4 (scroll down the page) that provides guidance on dealing with dust under the glass. Please follow the instructions in the video. If the problem persists or you need additional support, you can chat with our support team directly on our website, and we will promptly assist you.
Q: How can I install my second glass that is not pre-installed on the easy-app-tool?
A: For step-by-step instructions on installing the second glass that is not pre-installed on the easy-app-tool, please watch Video 2 at 0:48 on our website. The video will guide you through the installation process. If you have any further questions or require assistance, you can chat with our support team on our website, and we'll be happy to help.
Q: Is the Defenslim screen protector made of tempered glass?
A: Yes, the Defenslim screen protector is made of high-quality tempered glass, providing excellent protection against scratches, impacts, and daily wear and tear.
Q: Does the Defenslim screen protector have an oleophobic coating?
A: Yes, the Defenslim screen protector features an oleophobic coating, which helps reduce fingerprints, smudges, and oil residue, keeping your screen clean and clear.
Q: Will the Defenslim screen protector interfere with the functionality of my iPhone's touchscreen?
A: No, the Defenslim screen protector is designed to be highly responsive, allowing for smooth and accurate touchscreen functionality without any interference.
Q: Does the Defenslim screen protector affect the clarity or brightness of the iPhone's display?
A: No, the Defenslim screen protector is engineered to provide high transparency, ensuring optimal clarity and maintaining the brightness and color accuracy of your iPhone's display.
Q: Can the Defenslim screen protector be applied without any bubbles or alignment issues?
A: Yes, the Defenslim screen protector comes with an easy installation process that helps minimize the chances of bubbles and alignment problems. Follow the provided instructions or watch the installation video for best results.
Q: Does the Defenslim screen protector offer any warranty or guarantee?
A: Yes, the Defenslim screen protector comes with a warranty against manufacturing defects. Please refer to the product packaging or check this link for detailed warranty information.
Q: How do I clean the Defenslim screen protector?
A: To clean the Defenslim screen protector, gently wipe it with a soft, lint-free cloth. You can also use a mild glass cleaner or a solution of water and gentle soap if needed. Avoid using abrasive materials that may scratch the surface.
Q: Can I use the Defenslim screen protector with a phone case?
A: Yes, in most cases, the Defenslim screen protector is compatible with phone cases. However, to ensure proper fit and compatibility, it's recommended to choose cases specifically designed for use with screen protectors or check with the case manufacturer for compatibility information.