Warranty

Warranty

  • We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with DefenSlim. Please let us know if you have received any defective items by contacting us.

DefenSlim Lifetime Warranty

  • DefenSlim offers a limited lifetime warranty for all DefenSlim screen protectors. This warranty is only valid for screen protectors that are considered defects. Defect is defined as an imperfection or flaw that is produced by a manufacturing error. Accidental drops, installation failures, etc. caused by the owner are not covered under this warranty. Important Note: if you have any issues that are not covered by this warranty just get in touch with us and we can work something out. 
  • Other Important Note: For purchases made on Amazon.com, eBay, eMAG or any other online marketplaces, the warranty mentioned above may or may not qualify. Only products sold specifically by Official DefenSlim online stores are covered by these warranties. DefenSlim products sold by any other seller(s) on these platforms will not qualify.

DefenSlim General Defect Warranty

All products listed below come with a 100-day general warranty*

  •  Body Shields
  •  Glass Products
  •  Other Accessories

* All terms and conditions for any and all warranties are subject to change under the sole discretion of InStyle LLC.

DefenSlim 30-Day Money Back Guarantee

  • All products purchased directly from DefenSlim are covered by our 30-day money back guarantee. See “Our Returns Policy” for more information.

Warranty Process

    • You must ship or mail back your original products with the order number included and

Return the package to

InStyle LLC, 30 N Gould St Ste R, Sheridan WY 82801, United States

Include all the information above in your package to ensure prompt processing of your warranty claim.

  • Once the product is received by DefenSlim, the product will be inspected (within 7-10 business days of receipt on average) to determine if it is covered under the limited warranty. If the product is determined to be covered under the Limited Warranty, DefenSlim, under its judgment and discretion, will repair, replace, or recondition the product. InStyle LLC will pay for the shipment of any replacement parts or products under the limited warranty to remedy the defective product.
  • DISCLAIMER: All products returned to InStyle LLC will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to DefenSlim's legal department for further actions. These counterfeit items will not be returned once in the possession of InStyle LLC

    for any question and quick help please Chat with us.

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    Warranty Disclaimers

    • Except for the express warranties provided herein, InStyle LLC (“DefenSlim”) makes no express or implied warranties of any kind whatsoever with respect to the product in terms of merchantability, fitness, particular purpose, design, condition, quality, or performance of the product. In addition, DefenSlim will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.
    • DefenSlim reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit DefenSlim product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.
    • Defects caused by any other accident, including failure of installation, carelessness by the user, or defects caused by owner's usage, cannot be applied for the above mentioned warranties. For products that come as a package, only the defected item from the package will be remedied. This remedy may be repeated within 90 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.
    • DefenSlim reserves the right to replace, repair, rebuild, and recondition products at DefenSlim’s sole option. If the product under warranty becomes inactive or no longer in production, DefenSlim reserves the right to replace the inactive product with a similar or better product in accordance to DefenSlim judgment and discretion.
    • Excluding the express warranty provided, InStyle LLC, in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any DefenSlim product, including, but without limitation, device damage, data loss, or personal injury.

    *** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties.